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The player has requested a tracking number multiple times but was ignored. The player later informed us that the money was at first rejected by the bank, but later on, he successfully received his winnings. Therefore, this complaint could be closed as resolved.

О проектеКонтактыПартнерская программаДля агентовПользовательское соглашениеПолитика конфиденциальностиЭнциклопедияКарта сайтаНаши экспертыНаши вакансии

The player's unable to verify himself as the casino is rejecting his documents. It has been resolved.

The player from Japan had made winnings of $680 but before he could withdraw, his account had become inaccessible. Despite inquiries, the casino had not initially provided a reason or estimate for resolving the issue. After the player had contacted our complaints team and provided the necessary information, we had engaged with the casino on his behalf.

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have перейти not witnessed this rule being used against players yet.

МарафонБет. Хорошая со всех сторон офис без особых жалоб.

He also mentioned that the issue had affected other players on the site. After the complaint was transferred to the relevant team, the player confirmed that the payout had been successful and he had received his money. Consequently, we marked the complaint as 'resolved' in our system.

Your satisfaction is important to us, dear, and we will do our best to improve a current bonus system.

Judging by the responses we have received, we consider the customer support of PinoCasino to be good.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation.

The player from Germany has requested withdrawal a week ago. It has been pending since. The complaint was resolved as the player received his withdrawal.

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Note: In case you are looking for more information about this casino's bonus offers, visit our PinoCasino bonuses page.